You’re mobile - so are we

Our mobile app gives you access to your secure member information, anytime, anywhere. Use it to:

  • Search for a doctor, dentist, or facility
  • Use the Urgent Care Finder to find urgent care centers and walk-in clinics
  • Log in to your secure member site, where you can: 
    • View claims
    • View coverage and benefits
    • View your Personal Health Record
    • View your ID card information
    • Contact us by phone or e-mail
    • Manage disability/absence benefits
    • Speak with a certified doctor via Teladoc
    • Use Member Payment Estimator to compare cost estimates
    • View and reply to secure messages
    • Complete a health assessment and enroll in an online health coaching program

Why download the app?

The Aetna Mobile app has screens to fit your phone. When you log in to your secure member website using the app, you won’t need to squint or resize anything.

You also can log in through without downloading the app.

How do I get started?

To use the app, you have to be registered for your secure member website.

Register now

Download the app

We have three ways to download the app:

  • Text Apps to 23862 (data and messaging rates may apply) 
  • Scan the QR code at the bottom of the page
  • Download from Google Play or the App Store. See screenshots below for more detail.

 Android users

Aetna Mobile_Android.jpg


Apple users

Aetna Mobile_Apple.jpg


QR Code_Aetna Mobile.jpg

Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Android is a trademark of Google Inc.

Apple, the Apple logo, iPhone, iPod touch and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play is a trademark of Google Inc.