Get to know Aetna

Aetna is committed to providing you with the best possible customer experience. We value you and are looking forward to helping you improve your health and well-being, one healthy day at a time.

Aetna administers the following health plan options for the State of Illinois:

  • Aetna HMO (Formerly Coventry HMO)
  • Aetna OAP (Formerly Coventry OAP)
  • QCHP (Formerly administered by Cigna)

For more information about these health plan options, please visit the Health Plans page.

Over-the-counter (OTC) COVID-19 at-home test kits

New federal guidelines let you get reimbursement for eligible over-the-counter COVID-19 tests purchased January 15, 2022 or later. This mandate is in effect until the end of the federal public health emergency. Be sure to check back regularly as this is an evolving situation. 

To submit your reimbursement claim by mail, download and fill out the PDF form below. You can also login to your member website at to submit a claim electronically.

Download the PDF form 

Behavioral health benefit

As of July 2021, behavioral health and substance abuse benefits will be provided by Aetna for those enrolled in an Aetna health plan. Check here to see if your doctor is in the network. If not, you can apply for transition-of-care benefits with this form.

Helping you return to work

Learn more about the support available to help you cope with the stress and anxiety brought on by COVID-19.

Aetna_icon_care_rgb_v (1).pngSupporting your path to better health

Be sure to stay current with these monthly wellness tips.

Aetna discount program

Enjoy special savings as an Aetna member

Save on gym membership fees, home exercise equipment and videos as well as discounted services to many weight loss program providers.

Fitness discounts

Weight-management discounts

Natural products and services

Additional member savings