Get to know Aetna
Aetna is committed to providing you with the best possible customer experience. We value you and are looking forward to helping you improve your health and well-being, one healthy day at a time.
Aetna administers the following health plan options for the State of Illinois:
- Aetna HMO (Formerly Coventry HMO)
- Aetna OAP (Formerly Coventry OAP)
- QCHP (Formerly administered by Cigna)
For more information about these health plan options, please visit the Health Plans page.
Over-the-counter (OTC) COVID-19 at-home test kits
New federal guidelines let you get reimbursement for eligible over-the-counter COVID-19 tests purchased January 15, 2022 or later. This mandate is in effect until the end of the federal public health emergency. Be sure to check back regularly as this is an evolving situation.
To submit your reimbursement claim by mail, download and fill out the PDF form below. You can also login to your member website at Aetna.com to submit a claim electronically.
Behavioral health benefit
As of July 2021, behavioral health and substance abuse benefits will be provided by Aetna for those enrolled in an Aetna health plan. Check here to see if your doctor is in the network. If not, you can apply for transition-of-care benefits with this form.
Helping you return to work
Learn more about the support available to help you cope with the stress and anxiety brought on by COVID-19.
Supporting your path to better health
Be sure to stay current with these monthly wellness tips.
Available member resources
Find a doctor
See if your doctor is in the Aetna network.
Find care & pricing
Cost comparison tools and more on your Aetna member website.
Aetna Health℠ app
Manage your benefits right from your phone.
24-Hour Nurse Line
Get health information — when and where you need it.